Six Technologies For Improved Fleet Safety
Fleet safety issues account for over 40 percent of workplace fatalities. This fact reveals the importance of putting safety measures in place, but fleet safety presents unique challenges because of its mobile nature. How do you account for worker safety when workers are dispersed throughout your service area? This paper will examine six technologies that, when used separately or in conjunction with each other, do just that.
Technology #1: Automatic Vehicle Location: Locate Your Vehicles and Drivers in Real Time
With Automatic Vehicle Location (AVL) managers and dispatchers access real-time location information for every vehicle under their care. GPS integrates with in-vehicle devices to send location information back to the office, where dispatchers track vehicle movement on their electronic maps. In the event of an emergency, the exact location of each vehicle is known instantly.
AVL can also be used to create boundaries for vehicles based either on timeframes or geographic zones. When vehicles move outside these predefined limits, managers are immediately alerted. This enables companies to track and quickly apprehend stolen fleet vehicles, and address unauthorized vehicle use or vehicle misuse.
American Electric Power (AEP), users of AVL, has realized its benefits in a variety of personal injury and public safety situations. When a worker is injured in the field, AEP's dispatchers can see the exact location of the vehicle and quickly send help. Without this technology it would be difficult for AEP to efficiently locate company vehicles as the only information known would be the last and next expected stop on the schedule. AEP also uses AVL to quickly locate downed power lines and send the closest available vehicle to the job, which reduces the risk of members of the public coming into contact with downed lines.
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"It was very important to us to be able to connect with in-vehicle components such as the speed gauge to ensure drivers follow the laws of the road and reduce liability."
- Adi Kronfield, President of Patriot Ambulance Service in Chelmsford, MA.
"We've had one or two incidents when it has come in very handy. One being a car jacking incident and the other was when a driver had a problem with some drunken customers. All he had to do was press the emergency button, and we knew where he was. It's sure nice to have it there."
-Art Taylor, Dispatch Director and Full-time Driver at Blue and White Taxi in Mississauga, Ontario
"With radio systems, airtime is at a premium. Drivers were continually running into the problem of having to wait for an opening in airtime before they could talk to dispatch. With [mobile data computers] drivers and dispatchers communicate instantly, leading to quicker issue resolution."
-Beverly Sutton, Manager at AAA Southern New England
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