Paratransit ITS Systems: How to Increase Efficiency and Improve Customer Service with Technology

In working for a paratransit agency, you are well aware of the various challenges your operation faces daily. You must provide accurate ETAs to riders, improve on-time performance, and deal with last minute trip additions or no-shows. On top of all this, many agencies are experiencing growing ridership and decreasing budgets. Using real life examples, this webinar will show you how ITS technology can be used to manage these day-to-day challenges while saving you time, reducing operating costs, improving customer service and increasing efficiency.