Shorten Outage Response Times
Without knowledge of your fleet’s location, responding to outages can take longer than necessary. Using Automatic Vehicle Location, a utilities fleet management solution allows you to immediately send the closest and most appropriate vehicle directly to an outage, saving time and fuel.
Work Order Management
Manually filling out and tracking paper work orders is not only inefficient, but error-prone. Working in conjunction with your back office system(s), work order management software gives you the ability to receive job details electronically, shorten customer wait times, and complete accurate work orders in the field.
Billing and Data Entry
Piles of paperwork that have to be manually completed, submitted, verified and entered into your system are prone to mistakes and create unnecessary work. Billing inaccuracies can not only cost you money, but client confidence as well. By automating data collection, you can say goodbye to in-office data entry, view accurate historical records and complete invoicing faster.
Employee and Public Safety
Without an accurate way to track drivers, quickly sending help in an emergency situation can be difficult. Know where your drivers are, know what they’re doing and keep them linked with the office. Discover the benefits of implementing a lone worker safety management system. Additionally, fleet management technology helps keep the public safe by speeding reaction times to “wires down” incidents and aids organizations addressing widespread outages in storm response situations.
When you manage a large fleet, having information on your vehicles and drivers' behavior is essential for creating effective maintenance programs and reducing fuel costs. A vehicle monitoring system lets you track driver behaviors to reduce excessive speed and minimize idling time. Other unsafe driver behaviors such as swerving, harsh braking and excessive acceleration can also be tracked. Additionally, a utilities fleet management solution provides vehicle telematics data to help you schedule maintenance and identify vehicle issues before they become a larger problem.