IntelliFleet taxi dispatch system automates the call-taking and dispatching process so you can accept and handle more rides with fewer resources. Automated reporting capabilities reduce your paperwork, and pinpoint areas of inefficiency. If you own taxi and paratransit operations one IntelliFleet system can manage both. Customers will notice the speed with which their calls are received and their taxis arrive. They will also have the flexibility to pay with credit, debit or corporate cards.
Monitor dispatch events and quickly resolve issues such as unmatched trips, callbacks and no-trip messages. View the real-time location and status of every vehicle with on-screen maps.
For System Administrators
Say goodbye to paperwork with electronic data files. Increase system security with the ability to manage system users. Quickly program and update mobile devices remotely over the air.
Give customers the mobile app. they want and expect. Customers can book a trip instantly using their iPhone, Android, Blackberry or via SMS text messaging. They can also track their taxi’s location and estimated arrival time on their mobile device. This mobile booking option and mobile website, branded with your fleet logo, lets you win and retain more business. Plus, it fully integrates with Mentor IntelliFleet® automated taxi dispatching software.
For Call Takers
Use IntelliFleet to enter customer calls, record customer requests for trip cancellations or changes, and send callback messages to dispatchers and drivers.
Use in-vehicle mobile computers to communicate instantly with dispatchers. Find your pick-up location quickly with on-screen maps. Zone-based dispatching integrated with GPS Closest Car Matching ensures drivers get a fair number of trips, and can do more trips a day.