Your Tailored Service Suite

Challenge: Poor project management causes project delays and results in the loss of time and money.

Solution: Tap into Mentor's wealth of technology experience. A seasoned team works with you to understand your needs and develop an implementation plan to meet them. Your Project manager is there for you, from kick-off to rollout, and beyond.

Challenge: Coordinating technology providers can be time consuming and complex.

Solution: Remove this headache and rely on Mentor. Regardless of the number of companies involved, Mentor is an experienced central manager.

Challenge: When employees do not understand, or are resistant to the new system you may not realize its full potential as quickly as you should.

Solution: Mentor's project managers lead on-site training sessions with a 'training-the-trainer' focus. A few select personnel are trained on the equipment. Once comfortable with the technology, they teach their peers, resulting in a higher rate of technology acceptance.

Challenge: Quick answers to questions about how to use the solution should be easy to access, otherwise you run the risk of not getting the most from your technology investment.

Solution: User-friendly reference manuals introduce the technology, and illustrate how to use the system. Manuals provide a quick reference for clients and support the training employees receive.

Challenge: Solutions often consist of multiple technologies, including in-vehicle hardware, middleware, the wireless network, dispatch software, third-party electronics, and onboard devices. If these elements are not integrated correctly you will not get the full benefit of your system.

Solution:  Mentor ensures all elements of your solution talk to one another and work together. Your business requirements serve as our blueprint.

Challenge: Limited wireless network coverage or changes to the network could result in dispatchers being unable to communicate with drivers.

Solution: Mentor's network expertise means you get the best network coverage possible and gives you the ability to access cost-free WiFi when possible. Our technologies' open architecture allows for network changes, while protecting your original investment.

Challenge: Waiting to speak with a customer support representative can be frustrating, and when you finally speak with someone they are often unfamiliar with the intricacies of your project.

Solution: Your Mentor project team goes onsite to ensure your system is working as expected. Even after your solution is in place, Mentor provides ongoing support. You speak directly to your project team members who know your project inside and out.