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Paratransit Management System

Intelligent AVL/MDT Systems


From providing managers with accurate mileage reports, to giving dispatchers the tools to easily make real-time schedule changes, a Mentor AVL/MDT solution offers effective and flexible service strategies to paratransit agencies. Mentor’s technologies are compatible with every major routing and scheduling system, giving agencies the ability to better manage data and resources.

 

Customer Service That Works: Client Testimonials Video

We caught up with some of our transit clients to find out first-hand what they really think of our customer service, and why they chose our technology solutions. Hear what they had to say.

Watch the Video


For Managers

Use accurate real-time data for informed decision-making, and historical data to assist in reviewing passenger complaints. Better resource management allows for more trips without the use of additional vehicles.

Mentor’s fleet management solution provides managers with tools to reduce fuel costs using driver behavior monitoring, improve safety, track fleet maintenance and have a transparent view of fleet operations with powerful analytic and reporting tools.


For Drivers

With mobile computing, receive in-vehicle electronic manifests and get turn-by-turn navigational prompts to quickly reach the destination. Automated data collection eliminates the need for manual data entry, and hands-free voice calling removes the need for radios, creating a quieter, safer vehicle environment.

For Passengers

Last minute schedule changes and trip requests are more easily accommodated, and automated phone calls give passengers time to prepare for their trip. On-time service is improved and no-show occurrences are reduced.


For Dispatchers

Always know the location and real-time status of each vehicle to better handle ad hoc passenger demands and ‘will calls’. Re-assigning trips based on last-minute changes or an unexpected incident is easy with electronic dispatching. The automated status updates frees up dispatcher time, so they can focus on handling exception situations and delivering even better customer service.


For Maintenance Personnel

Use real-time data from vehicles to get vehicles into the shop when they need repairs, schedule routine maintenance, and minimize down time.




Paratransit Technology


Built specifically for the needs of Paratransit agencies, Mentor Ranger® mobile data terminals fit in the vehicle and connect the fleet and office. Mentor Mobility is the software that runs on Ranger and together they provide drivers with turn-by-turn directions, instant communication and electronic manifests for on-the-fly trip changes. Ranger is easily updated and programmed over-the-air with XMobile Manager® (XMM).
 

Mentor Fleet™ is a comprehensive fleet management software suite. Fleet manages costly yet avoidable driver behavior such as excessive speed and idling, tracks fleet maintenance, and provides managers a transparent view of operations with powerful reporting tools.
 




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