For Managers
Use accurate real-time data for informed decision-making and historical data to assist in reviewing passenger complaints. Better resource management allows for more trips without the use of additional vehicles.
For Drivers
With mobile computing, receive in-vehicle electronic manifests and get turn-by-turn navigational prompts to quickly reach the destination. Automated data collection eliminates the need for manual data entry, and hands-free voice calling removes the need for radios, creating a quieter, safer vehicle environment.
For Maintenance Personnel
Use real-time data from vehicles to get them into the shop when they need repairs, schedule routine maintenance, and minimize down time.
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For Passengers
Last minute schedule changes and trip requests are more easily accommodated, and automated phone calls give passengers time to prepare for their trip. On-time service is improved and no-show occurrences are reduced.
For Dispatchers
Always know the location and real-time status of each vehicle to better handle ad hoc passenger demands and ‘will calls’. Re-assigning trips based on last-minute changes or an unexpected incident is easy with electronic dispatching. The automated status updates frees up dispatcher time, allowing them to focus on handling exceptional situations and deliver even better customer service.
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