FIELD SERVICE SOLUTIONS
The Challenges of Managing a Mobile Workforce
Learn how mobile workforce and fleet management technologies can help you overcome mobile workforce challenges. From safety and billing, to driver behavior and data accuracy, Mentor’s Enterprise Solution can help you address these challenges by streamlining work order management, improving driver safety, increasing efficiency and reducing data entry.
 Before this system was in place, we relied on drivers to keep track of their hours, to write down when they arrived or left a job site, and we billed by the hour. With our equipment costing $125 to $230 per hour, the minutes can add up. We were losing an average of 15 minutes per job, which translates to about $100,000 a year.
- Rick Mayer, Owner and President, Island Pumping
Lone Worker Safety
Without an accurate way to track drivers, quickly sending help in an emergency situation can be difficult. Know where your drivers are, know what they’re doing and keep them linked with the office. Discover the benefits of implementing a lone worker safety management system.
Work Order Management
Manually filling in and tracking paper work orders is not only inefficient, but error-prone. Working in conjunction with your back office system(s), work order management software gives you the ability to receive job details electronically, schedule jobs efficiently, and complete accurate work orders quickly.
Hours of Service (HOS)
Maintaining accurate hours of service logs is an important facet of fleet management. With a mobile workforce management solution, drivers can easily and accurately electronically track hours of service (HOS) using electronic on-board recorder (EOBR) capabilities to eliminate paperwork, improve operator safety and ensure legislative compliance.
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Driver Efficiency
Time spent phoning, locating, and directing drivers is time wasted. Make the switch to paperless work processes and instant communication for improved mobile employee efficiency and the ability to do more jobs every day.
Billing and Data Entry
Piles of paperwork that have to be manually filled in, submitted, verified and entered into a system are prone to mistakes and create unnecessary work. Billing inaccuracies can not only cost you money, but client confidence as well. Automate data collection, say goodbye to in-office data entry, view accurate historical records and complete invoicing faster with an automated billing system.
Fleet Management
When you manage a large fleet, having information on vehicles and drivers' behavior is essential for creating effective maintenance programs and reducing costs. A vehicle monitoring system lets you track driver behaviors to reduce excessive speed and minimize idling time.
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Mobile Workforce and Fleet Management Technology
Mentor Fleet™ is software tailored to the demands of the harsh vehicle environment. Fleet delivers Automatic Vehicle Location (AVL)/GPS and includes driver behavior monitoring, work alone safety, fleet reporting, and maintenance capabilities.
From automating workflow and tracking driver behavior, to vehicle telematics and more, Mentor Mobility is mobile application software that optimizes business processes in the field. Compatible with multiple platforms, Mobility runs on mobile devices such as Mentor Ranger® rugged in-vehicle computers, laptops, or BlackBerry smart phones.
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