FIELD SERVICE SOLUTIONS

Vehicle and Asset Tracking

Mentor’s vehicle tracking technology allows office staff to monitor the exact location and status of field operators and quickly send the closest available field operator to a new job or priority call. Valuable assets, such as trailers or yellow iron, can also be tracked with the addition of battery-powered tracking devices.

Field Ticketing

Manually filling in and tracking paper field tickets is not only inefficient, but error-prone. Working in conjunction with your back office system(s), work order management software gives you the ability to receive job details electronically, schedule jobs efficiently, and complete accurate work orders quickly. Last-minute job changes are sent directly to the operator and ticketing information is sent to the office electronically in real-time, eliminating paperwork and time-consuming data entry while speeding billing.

Lone Worker Safety

Without an accurate way to track field operators, quickly sending help in an emergency situation can be difficult. Mentor’s work-alone safety option allows easy compliance with lone worker legislation and safety policies by automating the check-in process, ensuring field operators are connected to the office at all times, and providing visual and audio cues to office staff when a check-in is missed. A variety of work-alone options are available to meet any fleet’s needs and budget.

Hours of Service

Mentor’s Enterprise solution can integrate optional Hours-of-Service (HOS) functionality to make legislative compliance effortless and straightforward. Combining in-vehicle Electronic On-Board Recorders (EOBRs) and in-office software, the solution handles all North American regulations including north of 60° and 49th Parallel rule changes, allows multiple crew login on the same vehicle and supports pre-trip and post-trip vehicle inspections.

Fleet Monitoring and Maintenance

When you manage a fleet, having information on your vehicles and drivers' behavior is essential for creating effective maintenance programs and reducing costs. A vehicle monitoring system lets you track driver behaviors such as speeding, idling, harsh braking and acceleration, and driving without a seat belt. In addition, maintenance managers can schedule preventative maintenance services, such as oil changes or tire rotations, based on odometer readings.