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Case Studies

Field Services Management System

Optimizing Fleet-based Businesses

Mentor Fleet® is a complete vehicle tracking, field ticketing, mobile workforce and fleet management solution that improves the efficiency of fleet-based business. Mentor Fleet delivers Automatic Vehicle Location (AVL/GPS), field ticketing, driver behavior monitoring, work alone, hours of service, reporting and maintenance capabilities. Deployed in the cloud, Fleet can be implemented quickly and tailored to fit every fleet’s needs and budget.
 

With Mentor Fleet we see real-time hours. We've gone from having two people whose full-time job was reviewing job codes and hours worked, to this being only one part of one person's job.

- Holly Goulard, Controller, Keystone Excavating Ltd.

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MODULES

Vehicle Tracking

Vehicle tracking allows office staff to view the current location of all the vehicles in your fleet on a real-time map. Know at a glance where your vehicles are and what they are doing; equipment and yellow iron can also be tracked to allow the closest available asset or vehicle to be routed to a job site, minimizing downtime and the need to rent equipment. Additionally, with Fleet’s historical reporting, users can see where a vehicle was at any given time or see any vehicles that passed through a particular place. Valuable assets, such as trailers, can also be tracked on the same maps as the vehicles with the addition of battery-powered tracking devices.
 

Fleet Monitoring and Maintenance

Powerful driver behavior monitoring dashboards provide fleet managers with a transparent view of operations. Filter data based on driver, vehicle, or view comparisons of the whole fleet. Receive real-time email alerts, such as low battery volt¬age, unbuckled seatbelts, and odometer readings. Fleet monitors speed, fuel consumption and RPMs to help fleet managers address high fuel costs and safety issues caused by excessive speed or unnecessary idling. Vehicle pre-trip inspection and maintenance reminders are based on odometer readings which ensure valuable vehicles are maintained appropriately.
 

Field Ticketing

With Fleet, field operators/drivers can electronically manage field tickets, update inventory details and track job statuses using mobile devices such as rugged in-vehicle computers, laptops or Android tablets. Office staff, who can track the current job stage of a field operator, are able to send last-minute changes directly to the operator and ticketing information is sent to the office electronically in real-time, eliminating paperwork and time-consuming data entry. All the information captured is time-stamped and accurate, allowing for immediate billing. Billing discrepancies never occur and customer complaints are eliminated.

Work-Alone Safety

Fleet’s work-alone safety option allows easy compliance with lone worker legislation and safety policies by automating the check-in process, ensuring field operators are connected to the office at all times. Workers can check in on their mobile device or with an intrinsically-safe work-alone pendant. In the office, staff can monitor the status of all lone workers and are immediately alerted when a worker misses a check-in or an emergency arises.

 

Fleet Reporting

Mentor Fleet provides managers with a comprehensive set of reports for enhanced operational insight. Managers can choose from pre-made reports or design and create their own. Fleet will automatically generate and email the selected reports to the appropriate personnel on a daily, weekly or monthly basis.
 

Hours of Service (HOS) Tracking and Compliance

Mentor Fleet can provide optional Hours-of-Service (HOS) functionality to make legislative compliance effortless and straightforward. Combining in-vehicle Electronic On-Board Recorders (EOBRs) and in-office software, Mentor Fleet handles all North American regulations including north of 60° and south of the 49th parallel rule changes, allows for multiple crew login on the same vehicle and supports pre-trip and post-trip inspections.

 

Software Integration

Mentor Fleet integrates with third-party software systems using a number of different data exchange options including CSV imports/exports and web services for real-time data integration. Mentor has implemented software integration solutions with Microsoft AX, Oracle and other major software packages. Mentor works with each of our clients to ensure the software integration matches their specific use of these external applications.
 

SCREENSHOTS

Welcome Screen
 

Fleet Dashboard

Driver Dashboard
 

Map

Work Orders
 

Reports



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