Mentor's Technology Adds Up to Big Savings for AAA

AAA Mid-Atlantic and AAA Pioneer Valley are two auto clubs seeking to improve the efficiency of their fleet operations with Mentor Ranger®
and XMM

CALGARY, AB — June 9, 2008

AAA Mid-Atlantic Finds Cost-Savings with Mentor Engineering

A Mentor Engineering client for over 10 years, AAA Mid-Atlantic currently has Mentor Ranger® installed in 80 fleet vehicles, and XMobile Manager® (XMM) software installed in the office. This organization represents one of a growing number of AAA and CAA clubs throughout North America that have adopted Mentor's leading edge technology to improve fleet efficiency.

Jim Karvelas, Advanced Technology Specialist for Emergency Road Services at AAA Mid-Atlantic cites "Mentor's support, their understanding of AAA's business, and price" as being key factors in their decision to choose Mentor's technology. "Some things are more important than money," adds Jim.

Ranger is Mentor's rugged in-vehicle mobile computer which enables real-time communication between drivers and dispatchers with its internal Sprint modem, and can provide in-vehicle navigational prompts with an GPS receiver. With XMM, you can instantly track, program, and upgrade your mobile units over the air directly from the office.

"A big benefit is being able to update our units over the air with the XMM application, instead of having to drive out to each unit. It saves us time and money," explains Jim.

In addition to the benefits delivered by Ranger and XMM, AAA groups need their technology partners to provide timely and exceptional support.

Says Jim: "We have had a working relationship with Mentor for over ten years and always found Mentor to be responsive to our needs. The quality of their support is second-to-none."

Mentor Ranger®

Helps Improve Operations for AAA Pioneer Valley

A recent addition to Mentor's AAA client list is Pioneer Valley, based in West Springfield, Massachusetts. At present, AAA Pioneer Valley has installed eight Ranger devices featuring internal Sprint modems and 16-channel GPS receivers, with plans to "continue adding Rangers to our fleet, and have them deployed in our preferred contractor vehicles," explains Joe Ferraro, Vice President of Automotive Services.

Mentor's reputation for fostering strategic partnerships with established companies, and building technological solutions that improve fleet efficiency and customer response times reached the offices of AAA Pioneer Valley.

"When we made the decision to implement in-vehicle mobile computers, Ranger was the product recommended by Campana Systems," says Joe. "We saw a cost-savings opportunity in terms of automating processes and improving operational efficiencies."

Even though AAA Pioneer Valley had only implemented Mentor's technology in March of 2008, their organization is already realizing benefits in their operations.

"The system was just put in six weeks ago, but the immediate benefits we are seeing is less noise in dispatch, and a reduction in radio communication, which allows us to operate more efficiently. The long-term benefits we expect to see from Ranger include increased productivity," says Joe.

About Mentor Engineering

Founded in 1988, Mentor Engineering designs and manufactures flexible mobile computing and AVL solutions that increase the efficiency and productivity of fleet operations. Mentor is distinguished by technical innovation and services including system integration, training, and on-going support. Read more at www.mentoreng.com.

Media Contact
Jessica Parsons, Marketing Coordinator
Tel: (403) 777-3760 x 352

E-mail: jparsons@mentoreng.com

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