Tuesday, November 9th, 2010
Is your company considering transitioning to automated field service technology? Eliminating time-consuming, paper-based manual processes in favor of an automated system can save your company a lot of time and money, but the transition can be a challenging one. Integrated Solutions magazine (October 2010) wrote a handy article covering the challenges your company might face when implementing an automated system, and offers tips to ease the transition. Here are a few tips to help you out, from the article:
- Establish clear and measurable KPIs (Key Performance Indicators) to evaluate current operational performance and establish goals for the new system.
- Develop a change management plan. Transitioning from manual processes to an automated system will affect everyone’s job in some way, so it is important to make sure every department understands how their processes affect the entire organization.
- One of the biggest challenges will be in mapping the business process changes required by the new technology. Employees might find these changes difficult, so in order to minimize this, quickly address any issues that come up in a transparent fashion.
Click here to read the entire article and get more advice on handling field service integration challenges. To learn more about the benefits of field service automation, go here.
Thursday, June 17th, 2010
Even though real-time access to information anytime and anywhere is considered one of the most important productivity enhancements available, the reality of the situation is that any enterprise is restricted by what they can spend on wireless data services. Mobile Enterprise Magazine has outlined 8 steps that will help you make sense of choosing the right wireless data plan for your enterprise business.
1. Wireless broadband pricing for business customers depends on the number of devices, the types of services you want, and how good you are at telling the wireless carrier what you need.
2. Take into account your organization’s data usage on a per-user basis to determine what your averages will be. Field workers will need more data than business executives, for instance.
3. Look for a monthly per-user contract, or a bucket of data that can be used by everyone in the company, depending on which option results in the best pricing.
4. Ask for a price reduction guarantee, so that when data price points drop, as all wireless pricing does, you will automatically get the reduction.
5. Some carriers are offering a new way to purchase data: they’ll sell 24 hours of data services for about $12. It’s a good way to buy for your organization’s occasional travelers.
6. Ask about becoming a customer without a one-year or two-year contract. If you have a large enough company and the carrier really wants your business you’ll be surprised at what you can accomplish.
7. Buy toward the end of the quarter, when the network operators’ sales forces are scrambling for new net adds that can be reported at the end of that quarter.
8. The bottom line: your organization should end up paying less for your enterprise data than the carrier’s advertised consumer pricing.
To read the entire article by Mobile Enterprise Magazine, click here.
Tuesday, November 24th, 2009
Does choosing the right wireless data plan leave you mystified and even more confused? Not to worry, Mobile Enterprise magazine has eight steps to help you figure out how to get the right data plan for your enterprise. Keeping these tips in mind will help ensure you don’t overspend when it comes to your wireless broadband costs. Click here to start deciphering wireless data prices today.
Friday, November 20th, 2009
We’re pleased to announce that our webinar ‘7 Steps to a Successful Paratransit ITS Implementation’ is now available on-demand. This webinar gives you an overview of the steps involved in a successful ITS implementation process as well as tips and suggestions to help make the process run smoothly. You’ll also learn best practices on change management and how to prepare your staff for the new technology in order to secure acceptance.
Click here to watch ‘7 Steps to a Successful Paratransit ITS Implementation’.
