In the News: Are You Satisfied? Enterprises Rate Wireless Carriers
Monday, January 25th, 2010
The relationship you have with your wireless voice and data service provider is an important one. Is your carrier adequately meeting your business voice and data requirements? If you are considering re-evaluating your enterprise mobility strategies, you need to read the results of a joint research project conducted in 2009 by Yankee Group and Mobile Enterprise Magazine. They examined how well the “Big Four” carriers – AT&T, Sprint, T-Mobile, and Verizon – are doing in providing voice and data services to their ever expanding corporate client base.
Yankee Group and Mobile Enterprise Magazine surveyed business decision makers from over 560 small, medium and large companies in order to understand their current carrier relationships, wireless provider satisfaction, and selection criteria for choosing a provider for wireless voice and data services. Click here to read the results of the survey and compare how your carrier stacks up against these performance indicators.
